Agreement to our legal terms
We are Eulou, Inc. ("Company," "we," "us," "our"), a company registered in California, United States at 3943 Irvine Blvd #1017, Irvine, CA 92602-2400.
We operate the website https://eulou.com (the "Site"), the mobile application Eulou (the "App"), as well as any other related products and services that refer or link to these legal terms (collectively, the "Services").
A digital marketplace connecting local college creators with food and drink spots in just one click.
You can contact us by phone at (+1)9495043861, email at support@eulou.com, or by mail to 3943 Irvine Blvd #1017, Irvine, CA 92602-2400, United States.
These Legal Terms constitute a legally binding agreement made between you and Eulou, Inc. concerning your access to and use of the Services. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The Services are intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside must have the permission of, and be directly supervised by, their parent or guardian to use the Services.
1. Our services
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.
The Services are not tailored to comply with industry-specific regulations, so if your interactions would be subjected to such laws, you may not use the Services.
2. Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services, as well as the trademarks, service marks, and logos contained therein.
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please address your request to: support@eulou.com.
3. User representations
By using the Services, you represent and warrant that all registration information you submit will be true, accurate, current, and complete; you have the legal capacity and you agree to comply with these Legal Terms; you are not under the age of 13; you will not access the Services through automated or non-human means; you will not use the Services for any illegal or unauthorized purpose; and your use of the Services will not violate any applicable law or regulation.
4. User registration
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password.
5. Purchases and payment
We accept PayPal, Discover, American Express, Mastercard, and Visa.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. All payments shall be in US dollars.
We reserve the right to refuse any order placed through the Services.
6. Subscriptions
Your subscription will continue and automatically renew unless canceled. The length of your billing cycle is monthly.
You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
7. Policy
All sales are final and no refund will be issued.
8. Prohibited activities
You may not access or use the Services for any purpose other than that for which we make the Services available.
- Systematically retrieve data or other content from the Services without written permission from us.
- Trick, defraud, or mislead us and other users.
- Circumvent, disable, or otherwise interfere with security-related features of the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Services.
- Engage in any automated use of the system.
- Attempt to impersonate another user or person.
- Interfere with, disrupt, or create an undue burden on the Services.
- Copy or adapt the Services' software.
- Use the Services as part of any effort to compete with us.
9. User generated contributions
The Services may invite you to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services. Contributions may be viewable by other users of the Services and through third-party websites.
10. Contribution license
By posting your Contributions to any part of the Services, you automatically grant to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions.
For Collaboration Content, Sections 11 through 14 describe the rights you grant and control over this Section to the extent of any conflict.
11. Collaboration content license
Collaboration Content means any video, photo, caption, or other content a Creator makes and posts for a collaboration booked through the Services. The Creator keeps ownership of Collaboration Content. These rights apply once the Creator accepts these terms, which we ask for once on the Creator's account, the first time the Creator applies to a gig or submits a collaboration video, and again when these terms change. We record which version of these terms was accepted and when, on the account and on each collaboration.
License to the Spot. When a Creator submits Collaboration Content, the Creator grants the Spot that booked the collaboration a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to repost, share, embed, display, and publish that Collaboration Content, in whole or in part, on the Spot's own social media accounts, website, email, and in-store displays, to promote the Spot without paid distribution. The Spot may make reasonable edits for those uses, such as trimming, cropping, resizing, adding captions, and adding the Spot's own branding.
License to eulou. The Creator grants Eulou, Inc. the same license to use Collaboration Content to promote eulou and the Services, including on our website, social media accounts, email, presentations, pitch decks, and investor and partner materials. We may also host, store, copy, and display Collaboration Content as needed to operate the Services, for example to show it to the Spot and to our support team.
Paid use is not included. Neither the Spot nor eulou may use Collaboration Content in paid advertising, boosted or promoted posts, whitelisted or partnership ads run through the Creator's account, or sublicense or sell it to anyone else, unless the Creator agrees separately in writing. Any extra compensation for paid use is between the Creator and the party asking for it.
Name and likeness. The Creator allows the Spot and eulou to use the Creator's name, handle, image, likeness, and voice as they appear in the Collaboration Content, and to credit the Creator, only in connection with the uses this section allows. The Spot and eulou will make reasonable efforts to credit or tag the Creator where the platform allows it.
Creator promises. The Creator represents that the Collaboration Content is the Creator's own original work, that the Creator has the consent of every person who can be identified in it, and that it does not infringe anyone's rights. Audio added through a social platform's own music library is often licensed only for use on that platform; the Spot is responsible for making sure any repost of the Collaboration Content complies with the music rights that apply.
These licenses survive the end of the Keep-Live Period described in Section 12 and the closing of any account.
12. Delivering and keeping collaboration content live
Delivery. With each collaboration, the Creator submits the link to every post made for it through the Services. An original video file delivered under an earlier version of these terms stays available to the Spot that booked that collaboration, and the Creator cannot replace or withdraw it.
Keep-live requirement. The Creator must keep each collaboration post publicly available on the account where it was published, without deleting, archiving, hiding, making private, or materially changing it (including removing the disclosure or tags), for at least 90 days after the date the Creator first submits the collaboration video through the Services (the "Keep-Live Period"). After the Keep-Live Period the Creator may remove the post, and the licenses in Section 11 continue.
Monitoring. During the Keep-Live Period we may automatically check whether collaboration posts are still publicly available and share the result with the Spot.
If a post comes down early. If a collaboration post stops being publicly available during the Keep-Live Period, other than at the Spot's written request, we may do any of the following: pause any payout for that collaboration that has not been sent yet; cancel any unpaid cash compensation and bonuses for that collaboration and return the funds to the Spot; and suspend or remove the Creator's account. We do not take back amounts already paid out. If a post came down for a reason outside the Creator's control, such as removal by the platform or a compromised account, the Creator should contact support@eulou.com, and we will review it in good faith.
13. Endorsement disclosures
Collaboration posts are endorsements. A free meal, discount, or other item counts as a material connection, just like cash. The Creator must clearly disclose that connection in every collaboration post in a way that is easy to notice, following the Federal Trade Commission's Endorsement Guides and the platform's own rules. For example, the Creator can use the platform's paid partnership or branded content label, or put #ad at the start of the caption or say it in the video. A disclosure hidden in a list of hashtags, placed only in a comment, or visible only after expanding the caption is not enough.
Collaboration posts must reflect the Creator's honest experience. A Spot must not ask a Creator to hide or remove a disclosure or to make any statement that is false or misleading, and when a Spot reposts Collaboration Content it should keep the disclosure visible where the format allows.
14. What Spots may do with collaboration content
A Spot may use Collaboration Content only as Section 11 allows. In particular, a Spot may not, without the Creator's separate written agreement: run the content as a paid ad or boost it; sell, license, or give it to anyone else to use; edit it in a way that changes its meaning or suggests the Creator endorses anything beyond the Spot; or use the content, the Creator's likeness, or the Creator's voice to train or create synthetic media.
Disagreements about whether a collaboration video meets the gig's requirements should go to support@eulou.com.
15. Guidelines for reviews
We may provide you areas on the Services to leave reviews or ratings. We may accept, reject, or remove reviews in our sole discretion.
16. Mobile application license
If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you.
The following terms apply when you use the App obtained from either the Apple Store or Google Play.
18. Third-party websites and content
The Services may contain links to other websites as well as content or items belonging to or originating from third parties. Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us.
19. Services management
We reserve the right, but not the obligation, to monitor the Services for violations of these Legal Terms and otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
20. Privacy policy
We care about data privacy and security. Please review our Privacy Policy: https://eulou.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
21. Copyright infringements
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below.
22. Term and termination
These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason or for no reason.
23. Modifications and interruptions
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times.
24. Governing law
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California.
25. Dispute resolution
Collaboration video approval. If a Spot and a Creator disagree about whether a collaboration video meets the gig's requirements or is appropriate to deliver, either of them may bring it to support@eulou.com. We will review the gig as posted, the video, and anything the Spot and the Creator send us, and eulou's decision on whether the video is approved is final for purposes of the Services. The rest of this Section, and any right you have under applicable law, is not limited by this paragraph.
The Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration.
26. Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
27. Disclaimer
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK.
28. Limitations of liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES.
29. Indemnification
You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of your Contributions, use of the Services, breach of these Legal Terms, violation of third-party rights, or any harmful act toward another user of the Services.
30. User data
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.
31. Electronic communications, transactions, and signatures
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications.
32. California users and residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.
33. Miscellaneous
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us.
34. Contact us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: Eulou, Inc., 3943 Irvine Blvd #1017, Irvine, CA 92602-2400, United States. Phone: (+1)9495043861. Fax: (+1)9494276420. support@eulou.com.
17. Social media
As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers. Your relationship with those third-party service providers is governed solely by your agreement(s) with such third-party service providers.